A Whole New Dimension in Leadership Excellence and Development
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The introduction of the Law of Trust (LOT) in leadership happens after years of studies and research to find out what brings about trust and how long does trust last.
Although it is difficult to determine the estimate duration of how trust last in a leadership context, we can surely determine at which point trust can turn against us, 'leaders'.
This is vitally important for any leader who still wants to earn the respect and trust of their followers when they begin to lose trust.
The development of the "law of Trust" (LOT) is base on the diagram of a graph chart on the right. The two axis are mutually in sync with each other and would correspond to the different levels and time (period) of leadership.
The y-axis represents the trust levels(%). This again I would like to disclaim that there is currently no way of calculating mathematically how much of a level trust works. We just merely plot the graph as it is.
At the y-axis, it explains that trust are at which levels and as trust is given by followers it begins to increase up to a certain point. At the x-axis is where you consider the different time period of activities that a leader does in order to earn trust among his/her followers. The key point to note is the different phases of trust in LOT. Each phase determines how much trust is given by followers. As explained in the diagram, at the very beginning the leader is building trust. These are usually sowing times and would usually take longer. The length of time depends on how fast trust can be established between the leader and his/her followers.
Once the initial phase is broken through, The next phase is usually the growth or acceleration phase where trust is mutual and beneficial for both the leader and his/her followers. As in any situation, there is a peak point. At this juncture, followers are usually blinded by periods of mutual beneficial trust and it begins to form blind trust. Followers assume that the leader can still perform to provide what followers want.
However in any situation, era, dynasty or period of history will have educated all of us is that good times don't last. Blind faith will hit a critical point and that is when the slide on trust begins. At this point it is either the leader is failing to deliver on its promises or something that the leader did to induce distrust among his/her followers.
As trust begins to wane, the trust line begins to fall to what we called a decline trust. At this juncture the leader must realize this and start formulating strategies to mend the frosty relationship between leader and followers. The critical point is identified as tipping point 2 where if the leader identifies and realizes this and begins to re-earn trust again, the leader can bring the trust line back up again.
If however the leader cannot formulate strategies fast enough or is ignorant to the situation, the trust line continues to fall and that is when trust is lost completely. At this point there is no way trust can be re-built.
That is when we will see a change in leadership and the cycle begins all over again once a new leader is at the helm.
The Law of Trust (LOT) in leadership can be used in any situation.
The whole purpose is to help leaders understand that trust is a very delicate component of leadership. It takes time to earn it, but it takes a second to lose it and it will take forever to mend it.
The LAW of TRUST in Leadership (LOT) - Calvin Yeo
In the context of leadership, trust is one the most important factors that determine the success or failure of any leadership. Therefore it is vital for a leader to know where he/she stands in the level of trust with their followers.